Terms and Conditions

Here is your Terms and Conditions page for Aguila Forest Medicine:

Terms and Conditions

1. Introduction

Welcome to Aguila Forest Medicine (“we,” “our,” or “us”). By using our website (https://www.seraphim-incense.com/), purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website.

2. Business Information

  • Business Name: Aguila Forest Medicine
  • Entity Type: Sole Proprietorship
  • Location: Israel
  • Contact: [email protected] | +972-54-5587225

3. Products & Orders

We specialize in handmade incense crafted with natural ingredients. Custom and pre-orders are available. By purchasing from us, you acknowledge that all sales are final, with no cancellations, refunds, or returns accepted.

4. Payment & Pricing

  • We accept PayPal and Credit Cards.
  • Prices include sales tax and VAT where applicable.
  • We may offer discounts and promotions, which are subject to change.

5. Shipping & Delivery

  • We ship internationally to all countries permitted for shipping from Israel.
  • Estimated delivery time: 14-28 days.
  • Customers are responsible for providing accurate shipping information.
  • Customs duties and taxes are the buyer’s responsibility.
  • We are not liable for lost or delayed orders if shipped on time.

6. Returns, Refunds & Order Issues

  • No returns, refunds, or replacements are provided for damaged, lost, or delayed orders.
  • Once an order is placed, it cannot be canceled or modified.

7. Customer Responsibilities

  • You must be 18 years or older to purchase from our store.
  • You are responsible for using our incense safely and responsibly.
  • Burning incense may cause fire hazards; always use caution.
  • Excessive inhalation of smoke may harm your lungs.
  • We are not responsible for allergic reactions, misuse, or unintended effects of our products.

8. Privacy Policy & Data Usage

  • We collect order data for processing and customer service.
  • We use cookies for marketing purposes.
  • We do not share customer data with third parties.

9. Intellectual Property

All content on this website, including text, images, and branding, is copyrighted by Aguila Forest Medicine.

  • You may not copy, reproduce, or use any site content without written permission.

10. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by Israeli law.
  • We do not offer mediation or arbitration for disputes.
  • Any disputes must be settled in Israeli courts.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website implies acceptance of any updates.

12. Contact Information

For any inquiries, you may contact us at:
📧 Email: [email protected]
📞 Phone: +972-54-5587225